The Chronicle article "What Web 2.0 Can Teach Us About Learning" is an interesting article looking at the use of course management systems and Web 2.0 tools in the classroom. Edward Maloney explains that most course management systems (BlackBoard and WebCT) have been utilized as a means to disperse media and not as an interactive teaching tool. The article provides some insights into the future uses of Web 2.0 in the classroom.
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Just so you and your readers are aware, there are multiple CMS or LMS (Learner Management Systems) out there. Blackboard owns WebCT, so that is really only one of about a hundred. Scholar360, Desire2Learn, Moodle, etc. to name just a few.
I don't know about the limitations of Blackboard, but I believe many use it improperly. Links like tools/grades are available in some course shells even though an instructor isn't publishing grades on blackboard. It just makes some instructors look like they don't know how to effectively use blackboard. It is clutter to have options that one isn't putting any content in.
I haven't done enough research though to know if another LMS would be more effective than blackboard.
As for Web 2.0 tools i have had experience using Google Docs for collaboration. Its easy to upload a excel document and then add collaborators. This allows people to edit the documents you upload. It's great for working on budgets, or collecting data with multiple people...
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